Announcement: The Bursar Office is available to assist you, although the office is closed and we are working remotely to slow the spread of COVID-19.
The University of Texas at Dallas is a State of Texas agency. The refund policy is not determined by the University, but by the statute outlined in Section 54.006 of the Texas Higher Education Code.
Certain fees are non-refundable.
Refund amounts will depend on
Your refund estimate is:
|All classes dropped?||Dropped by Census Day?||Dropped before the term start date?||Refund amount|
|No – Partial withdrawal from classes.||Yes||100%|
|Yes – Complete withdrawal from the University.||Yes||100%|
|No||May be eligible for percentage refund.
See Academic Calendar drop dates.
Students who drop a course or multiple courses – but remain in at least one semester credit hour – are entitled to a 100 percent refund for those classes dropped by the Census Day of the session. Students who drop classes after the Census Day are not eligible to receive a refund and retain full financial obligation for their classes. If you are unsure how this applies to your situation, please email the Bursar Office at email@example.com for clarification.
The Academic Calendar provides the Census Day for each session. This state-mandated policy is strictly enforced. Please be aware of the Census Day for each semester/session of enrollment.
Students who drop all courses or withdraw from the University may be entitled to a percentage refund determined by the drop dates published in the Academic Calendar. The state-mandated refund schedule is strictly enforced. Please be aware of the drop dates. If you are unsure how this applies to your situation, please email the Bursar Office at firstname.lastname@example.org for clarification.
Students should not assume that they will be automatically dropped from their courses for non-payment. Students are solely responsible for ensuring that they have successfully dropped their courses in order to avoid additional fee charges to their accounts and to qualify for the highest percentage of refund.
For student accounts with a credit (negative) balance, the Bursar Office will
Note: Students who owe a balance in a different academic year cannot use federal aid, such as Pell Grants and Stafford Loans, to pay those balances. Federal aid also cannot be used to pay late fees, parking fines or library fines in any academic year.
|Enrolled in direct deposit?||Refund method||Days to receive refund*|
|Yes||Electronic deposit†||2 – 3|
|No||Check via postal mail‡||7 – 15|
|*||Estimated number of business days before students will receive refund, after the refund has been processed.|
|†||Be sure to update your EZPAY account when your bank account information changes.|
|‡||Checks are only generated once a week. A check will be sent to your U.S. mailing address of record. UT Dallas does not mail checks to international addresses, so please make sure that you have provided the University with a valid U.S. address through the Galaxy portal to avoid delays.|
Students may view all of the refunds that have been created for them through the self-service portal of Orion. Please login to Orion/Self-Service/Campus Finances/My Refund to view your refund history. The information includes the following:
Authorized Users who have applied for a Parent PLUS loan and would like to have potential excess funds refunded to them may elect to have those funds refunded to them electronically. (Note: The email address used to apply for the Parent PLUS loan must be the same email address saved as your email address under the Personal Profile screen in EZPay.