Students can check their refunds through EZPay:

EZ Pay Students login button EZ Pay Authorized Users login button

The University of Texas at Dallas is a State of Texas agency. The refund policy is not determined by the University, but by the statute outlined in Section 54.006 Opens in a new tab. of the Texas Higher Education Code.

Students receiving Financial Aid should check with their financial aid counselor before dropping classes as the Financial Aid Office may need to adjust their financial aid award.

Certain fees are non-refundable.

Refund amounts will depend on

  • Whether withdrawal from classes is partial or complete.
  • The date the classes are dropped. See the Academic Calendar for the appropriate term.
  • The amount of tuition and fees charged, rather than the amount paid.
  • Whether tuition was self-paid or paid via financial aid.

Your refund estimate is:

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This table shows refund eligibility based on how many classes were dropped and when they were dropped.
All classes dropped? Dropped by Census Day? Dropped before the session start date? Refund amount
No – Partial withdrawal from classes. Yes 100%
No None
Yes – Complete withdrawal from the University. Yes 100%
No May be eligible for percentage refund.
See Academic Calendar drop dates.

Students who drop a course or multiple courses – but remain in at least one semester credit hour – are entitled to a 100 percent refund for those classes dropped by the Census Day of the session. Students who drop classes after the Census Day are not eligible to receive a refund and retain full financial obligation for their classes. If you are unsure how this applies to your situation, please email the Bursar Office at bursar@utdallas.edu for clarification.

The Academic Calendar provides the Census Day for each session. This state-mandated policy is strictly enforced. Please be aware of the Census Day for each semester/session of enrollment.

Students who drop all courses or withdraw from the University may be entitled to a percentage refund determined by the drop dates published in the Academic Calendar. The state-mandated refund schedule is strictly enforced. Please be aware of the drop dates. If you are unsure how this applies to your situation, please email the Bursar Office at bursar@utdallas.edu for clarification.

Students have the opportunity to enroll into tuition insurance prior to classes beginning each term. Tuition insurance helps students and their families overcome the financial losses that may result from events which force students to withdraw from the semester due to a covered medical reason.

Students should not assume that they will be automatically dropped from their courses for non-payment. Students are solely responsible for ensuring that they have successfully dropped their courses in order to avoid additional fee charges to their accounts and to qualify for the highest percentage of refund.

Refund Profile Setup Instructions

  1. Log in to EZPay with your Net ID and password.
  2. If already have Two-Step Verification set up, skip to number 5 and click Complete Two-Step Verification Tab.
  3. To set up Two-Step Verification, go to My Profile page and click Security Settings. Click method to receive passcode. When using email method, please use a non UTD email address.
  4.  Enter received passcode.
  5. On the top of the page, select the Refunds tab.
  6. Inside the Direct Deposit box, click “Set up new account”.
  7. Enter your bank routing number for personal check (RTN) and your bank account number. This information can be found at the bottom of your check or by calling your financial institution. You will be required to name the saved payment method.
  8. Click “Continue”
  9. Check the “I Agree” box and click continue to save.

For student accounts with a credit (negative) balance, the Bursar Office will

  1. Analyze the account.
  2. Pay any qualified outstanding balances from the current academic year.
  3. Generate a refund.

Note: Students who owe a balance in a different academic year cannot use federal aid, such as Pell Grants and Stafford Loans, to pay those balances. Federal aid also cannot be used to pay late fees, parking fines or library fines in any academic year.

Refund Method and Timeline

Refund method and timeline
Enrolled in direct deposit? Refund method Days to receive refund*
Yes Electronic deposit† 2 – 3
No Check via postal mail‡ 7 – 15

*Estimated number of business days before students will receive refund, after the refund has been processed.
†Be sure to update your EZPAY account when your bank account information changes.
‡Checks are only generated once a week. A check will be sent to your U.S. mailing address of record. UT Dallas does not mail checks to international addresses, so please make sure that you have provided the University with a valid U.S. address through the Galaxy portal to avoid delays.

Students

Students may view all of the refunds that have been created for them through the self-service portal of Orion. Under the UTD Student Center drop-down, click on Bursar Account > My Refund to view your refund history. The information includes the following:

  • Refund Date
  • Refund Amount
  • Method of Refund (Check, EFT or If applicable Void)
  • Mailing Address of check refunds

Authorized Users

Authorized Users who have applied for a Parent PLUS loan and would like to have potential excess funds refunded to them may elect to have those funds refunded to them electronically. (Note: The email address used to apply for the Parent PLUS loan must be the same email address saved as your email address under the Personal Profile screen in EZPay.

  1. Log in to EZPay with your login credentials. EZPay Instructions Opens in a new tab.
  2. Select the “Personal Profile” from the gray bar at the top of the screen
  3. Update the “Date of Birth” field and the “last 4 digits of the SSN” fields
  4. Save the changes
  5. On the top of the page, select the eRefunds tab and click Set up Account.
  6. Enter the account type (checking or savings), your bank routing number (RTN) and account number. They can be found on your checks or by calling your financial institution. Your account number is not the 16-digit number on your debit card. Also, update the Name of account field and the “Save payment method as” field.
  7. Click “Continue”
  8. Check the “I Agree” box and click continue to save.